Distance Sales Agreement
ARTICLE 1 – PARTIES

1.1 – SELLER:

Title: CNG Cengiz Tedarik Dış Ticaret Anonim Şirketi
Address: Bağyurdu Yeni Mah. Ova Yolu Küme Evleri No: 78 A, İç Kapı No: 1, Kemal Paşa / İzmir
Phone: 0232 880 60 06
Fax:
E-mail: info@zelglobal.com

1.2- BUYER:

Name/Surname/Title:
Address:
Phone:
E-mail:

ARTICLE 2- SUBJECT

The subject of this contract is the determination of the rights and obligations of the parties, in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on the Principles and Procedures for the Implementation of Distance Contracts, regarding the sale and delivery of the product, the specifications and sales price of which are specified below, which the BUYER ordered electronically from the SELLER’s {{CompanyInfo.Name}} website.

ARTICLE 3 – PRODUCT SUBJECT TO THE CONTRACT

Date:

PRODUCT ITEMS
Product Name Quantity Total Product Amount

The type and kind, quantity, brand/model, and color of the products, along with the sales price, are as specified above.

Payment Method:
Delivery Address:
Total by Payment Type

ARTICLE 4 – GENERAL PROVISIONS

4.1 – The BUYER declares that they have read and are aware of the basic characteristics, sales price, payment method, and preliminary delivery information regarding the product subject to the contract on the {{CompanyInfo.Name}} website and have provided the necessary confirmation electronically.
4.2 – The product subject to the contract will be delivered to the BUYER or the person/organization at the address specified by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER’s residence, provided that it does not exceed the legal 3-day period for each product.
4.3- If the contracted product is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization refuses to accept the delivery.
4.4- The SELLER is responsible for ensuring that the contracted product is delivered intact, complete, compliant with the specifications specified in the order, and accompanied by any warranty documents and user manuals.
4.5- For the delivery of the contracted product, a signed copy of this contract must be delivered to the SELLER and the price must be paid using the BUYER’s preferred payment method. If, for any reason, the product price is not paid or is cancelled in bank records, the SELLER is deemed to be released from its obligation to deliver the product. 4.6- If the relevant bank or financial institution fails to pay the SELLER the price of the product due to unauthorized or unlawful use of the BUYER’s credit card by unauthorized persons not due to the BUYER’s fault after the delivery of the product, the product must be returned to the SELLER within 3 days, provided that it has been delivered to the BUYER. In this case, the shipping costs are the responsibility of the BUYER.
4.7- If the SELLER cannot deliver the product subject to the contract within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or transportation interruptions, the SELLER is obligated to notify the BUYER. In such cases, the BUYER may exercise one of the following rights: cancel the order, replace the product subject to the contract with a comparable product, if any, and/or postpone the delivery until the impeding situation is resolved. If the BUYER cancels the order, the amount paid will be paid in cash and in a lump sum within 10 days. 4.8- Products sold with or without a warranty certificate may be returned to the SELLER for necessary repairs under warranty conditions. In this case, the shipping costs will be covered by the SELLER.

ARTICLE 5 – RIGHT OF WITHDRAWAL

The BUYER has the right of withdrawal within 7 days of the delivery of the product subject to the contract to them or to the person/entity at the address provided. To exercise the right of withdrawal, the SELLER must be notified by fax, email, or telephone within this period, and the product must be unused in accordance with the provisions of Article 6. If this right is exercised, a copy of the cargo delivery report confirming that the product delivered to the SELLER or to the BUYER was sent to the SELLER, along with the original invoice, must be returned. The product price will be refunded to the BUYER within 7 days of receipt. If the original invoice is not returned, VAT and any other legal obligations cannot be refunded. The shipping costs of the product returned due to the right of withdrawal will be covered by the SELLER.

ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

The right of withdrawal cannot be exercised for products that cannot be returned due to their nature, single-use products, copyable software and programs, or products that deteriorate rapidly or have expired. For the following products, exercising the right of withdrawal is subject to the condition that the product packaging is unopened, undamaged, and unused.

-Portable Computers (Returns will not be accepted after the original operating system has been installed.)
-All types of software and programs
-DVDs, VCDs, CDs, and cassettes
-Computer and stationery consumables (toner, cartridges, ribbons, etc.)
-All cosmetic products
-Telephone top-up orders

ARTICLE 7 – COMPETENT COURT

In the implementation of this contract, the Consumer Arbitration Committees and the BUYER’s or SELLER’s compensation amount, up to the value declared by the Ministry of Industry and Trade, shall be subject to the jurisdiction of the Consumer Arbitration Committees.

Consumer Courts in the place of residence have jurisdiction.

If the order is placed, the BUYER is deemed to have accepted all the terms of this agreement.

SELLER

CNG Cengiz Supply Foreign Trade Joint Stock Company
Bağyurdu Yeni Neighborhood, Ova Road, Küme Evler No: 78 A, Interior Door No: 1, Kemal Paşa / İzmir

BUYER

{{ Delivery Recipient Address }}