Frequently Asked Questions

What is the expiration date of your products?

While varying by product group, our ready-to-eat products have a shelf life of 2 years from the production date at room temperature and 2 days in the refrigerator after opening the package.

For frozen bone broth in PP containers, the shelf life is 1 year from the production date at -18°C. Thawed product should not be refrozen. After taking out the required amount of frozen product, the remaining frozen product should be immediately returned to -18°C.

For frozen sliced meat for frying – 6 months shelf life at -18°C from the production date. Thawed product should not be refrozen. After taking the required amount of frozen product, the remaining frozen product should be immediately returned to -18°C.

For our coffee products – 1 year shelf life at room temperature from the production date.

What are the usage recommendations? How should bone broth and coffee be consumed?

Bone broth can be added directly during the cooking stage of meals. After heating while stirring constantly, it can be consumed as is or with flavor enhancers such as lemon or spices.
Collagen coffees are prepared in a machine or cezve with 1.5 teaspoons of water per cup (or to taste).

How long can “Collagen Elixir” be stored in the refrigerator?

The product can be stored at room temperature until the expiration date without opening the package. It is recommended to consume it cold. It is suitable to store it in the refrigerator before consumption. Once opened, the remaining product should be stored in the refrigerator and consumed within 2 days.

What is the recommended daily collagen intake? Which age groups should consume this product?

A daily collagen intake of 2.5 to 10 grams is recommended. The collagen content of our elixir product is 5500 ppm, which is equivalent to approximately 1.375 grams of collagen. Taking into account collagen from other sources, we recommend one bottle of elixir per day. Depending on the purpose of use and your doctor's advice, up to 7 bottles per day can be consumed.

Collagen can be consumed by anyone over the age of 18.
However, the age to start collagen supplementation is usually in your 20s.
20s. During this period, the body can produce collagen at a high rate. At this age, if deemed necessary for skin health, supplements can be used in very low doses.
30s. The body's natural collagen production begins to decline. To maintain skin elasticity and see the best collagen effect for wrinkles, 2.5-5 grams of natural collagen supplements can be taken daily.
40s and 50s. During this period, skin elasticity decreases, moisture loss occurs, and wrinkles become more pronounced. The need for collagen supplements for joints also increases. To combat these issues, 5-10 grams of collagen support per day may be recommended.
Over 60 years old. To maintain bone density, address knee pain, and combat skin aging, a collagen supplement of 10-15 grams per day can be used.
It is advisable to consult a doctor before starting a collagen supplement.

What certifications do your products have? Do you have a halal certification?

ISO 9001:2015 Quality Management System
ISO 22000:2018 Food Safety Management System
FSSC22000 Food Safety Management System
OIC/SMIIC 1:2019 Halal

Our certificates are available.

Would you like to write to us?

Write to Us

    Our Bank Account Information

    Bank Name: GARANTİ BANKASI
    Account Type: TRY
    Account Name: CNG CENGİZ TEDARİK DIŞ TİCARET ANONİM ŞİRKETİ
    IBAN Number: TR63 0006 2001 2180 0006 2989 82